BILLING, INSURANCE/PATIENT ACCOUNT INQUIRIES
Our billing department's job is to know your account, your insurance requirements and any special circumstances of your account. You will need to provide sufficient information on your first visit to ensure that our account representatives can manage your account efficiently.
You will be asked for your correct demographic information upon registration. In addition, please bring a photo ID (driver's license) and your current insurance card. Please feel free to contact us with any questions or concerns you may have regarding your insurance, cost of procedures, payment arrangements or any other issue that is related to your bill.
If you do not have insurance, you will be asked for a $350.00 deposit on your first visit. Payment arrangements for the balance will then be made. Also, if you decide to pay your bill in full, you will be given a “self-pay” discount.
Dr. Hanson accepts most major insurance companies including Medicare. Please bring your insurance cards with you to your appointment. Please notify our office if you are an existing patient and have a change in insurance and provide us with that information.
If you have an orthopedic injury as the result of a motor-vehicle accident, we will bill your car insurance company. Please provide us with your insurance information and adjustor. Also, if you have a work-related orthopedic injury, we will bill your workman's compensation carrier. Please provide us with your workman's compensation insurance information, claim number, date of injury and your adjustor's name.
Note: We are not accepting new Medicaid patients and are not a provider for the indigent program.
CO-PAYS AND DEDUCTIBLES
We are required under contract to collect your insurance co-payment at the time of service. Your co-payment is a fixed dollar amount and is listed on your insurance card. This amount is usually between $15.00 and $50.00. Your deductible is an annual dollar amount established by your insurance company that is deducted from insurance benefits, and as a result, is your obligation to pay our office.